No Priors: Artificial Intelligence | Technology | Startups
Building an Autonomous Enterprise for Real-World Services with Netic Founder Melisa Tokmak
At this moment of inflection in technology, co-hosts Elad Gil and Sarah Guo talk to the world's leading AI engineers, researchers and founders about the biggest questions: How far away is AGI? What markets are at risk for disruption? How will commerce, culture, and society change? What’s happening in state-of-the-art in research? “No Priors” is your guide to the AI revolution. Email feedback to show@no-priors.com.
Sarah Guo is a startup investor and the founder of Conviction, an investment firm purpose-built to serve intelligent software, or "Software 3.0" companies. She spent nearly a decade incubating and investing at venture firm Greylock Partners.
Elad Gil is a serial entrepreneur and a startup investor. He was co-founder of Color Health, Mixer Labs (which was acquired by Twitter). He has invested in over 40 companies now worth $1B or more each, and is also author of the High Growth Handbook.
Show Notes
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When your AC fails in a heatwave, you don’t want a busy signal; you need a solution. Netic founder and CEO Melisa Tokmak joins host Elad Gil to explain how Netic’s autonomous AI platform acts as an intermediary between companies and customers, deploying agents to instantly handle essential services, from emergency home repairs to hospitality to pet care. Melisa describes the complexity of these real-world workloads, which have traditionally relied on large human support teams, and how over 70% of Netic’s customers interact first with AI. She also talks about the reasoning behind building a scalable product company rather than an AI roll-up, why she believes robotics will not catch up in these industries in the near future, why she doesn’t view large frontier labs as competitive threats, and how private equity’s playbook has shifted toward measurable ROI in the AI-era. Plus, why Melisa is optimistic about the impact AI will have on education.
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Follow us on Twitter: @NoPriorsPod | @Saranormous | @EladGil | @netic_AI | @melisatokmak
Chapters:
– Melisa Tokmak Introduction
– What Netic Builds
– Automating Workflows for Essential Services
– Building a Service vs. AI Roll-Up
– AI for the Real World Timeline
– Can Big Labs Compete?
– Modern Founder Mindset
– Screening for Agency
– Five Year Vision
– Selling to Slow Industries
– How Private Equity Approached AI
– What Excites Melisa About the Future of AI
– Conclusion
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