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Lenny's Podcast: Product | Career | Growth
Behind the product: Duolingo streaks | Jackson Shuttleworth (Group PM, Retention Team)
Lenny's Podcast: Product | Career | Growth

Behind the product: Duolingo streaks | Jackson Shuttleworth (Group PM, Retention Team)

Lenny Rachitsky 1h 28m 16 months ago
Interviews with world-class product leaders and growth experts to uncover concrete, actionable, and tactical advice to help you build, launch, and grow your own product.
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Show Notes

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Jackson Shuttleworth is a Group PM at Duolingo, where he leads the retention team and the powerful streak feature. The streak feature, which gamifies consecutive days of learning, has been Duolingo’s most important and innovative growth lever and a key driver of their growth to a $14 billion business with almost 600 million users. In our conversation, we dive deep into the history and lessons of this feature:
• The evolution of the streak feature
• Biggest insights from over 600 streak-related experiments
• Biggest specific wins and misses along the way
• Key principles for building effective streak mechanics
• How to operate a high-velocity product team
• Tips for building engaging notification systems
• Much more
Brought to you by:
• Pendo—The only all-in-one product experience platform for any type of application
• Vanta—Automate compliance. Simplify security
• Coda—The all-in-one collaborative workspace
Where to find Jackson Shuttleworth:• LinkedIn: https://www.linkedin.com/in/jackson-shuttleworth/
Where to find Lenny:
In this episode, we cover:
() Jackson’s background and an overview of Duolingo’s streak feature
() The impact of streaks on Duolingo’s success
() The origin and evolution of streaks
() Key experiments and insights
() User psychology and engagement strategies
() Duolingo’s product review structure
() Designing for clarity and adaptability
() Developing the Streak Freeze feature
() Balancing monetization and retention
() Notification strategies
() The Perfect Streak feature
() Enhancing the user experience 
() Team operations and experimentation
() Who can benefit from streaks
() Lightning round
Referenced:
• You’re on fire! Or, how we brought the streak milestone to life: https://blog.duolingo.com/streak-milestone-design-animation/
• Bing Gordon on LinkedIn: https://www.linkedin.com/in/binggordon/
• Emily in Paris on Netflix: https://www.netflix.com/title/81037371
Recommended books:
• Fate Is the Hunter: A Pilot’s Memoir: https://www.amazon.com/Fate-Hunter-Ernest-K-Gann/dp/0671636030
Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email podcast@lennyrachitsky.com.
Lenny may be an investor in the companies discussed.
This is a public episode. If you'd like to discuss this with other subscribers or get access to bonus episodes, visit www.lennysnewsletter.com/subscribe

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